Question 1

Is there a free trial?

Accepted Answer

Yes. You get a full 3-day free trial with pro plan feature unlocked - no credit card required.

Question 2

How does the referral credit work?

Accepted Answer

You earn ₦200 in credits for every person who signs up and becomes an active subscriber using your referral code. Credits apply toward your subscription.

Question 3

How does the AI CV Builder work?

Accepted Answer

VipRemota automatically extracts the job description selected, and our AI instantly generates a tailored, ATS-optimized CV for that specific role - with keyword scoring.

Question 4

Are the jobs verified?

Accepted Answer

Yes. Our system checks every job against known scam patterns before you ever see it. Anything suspicious is removed automatically.

Question 5

What payment methods do you accept?

Accepted Answer

We accept bank transfer, secured via Flutterwave. You get a dedicated account number to pay into and your plan activates as soon as the transfer clears.

Question 6

How do I sign up for VipRemota?

Accepted Answer

Download the app or visit the website, enter your WhatsApp number for OTP verification, complete the short onboarding questionnaire, and you’ll instantly get a 3‑day free trial with no credit card required.

Question 7

What does the free trial include?

Accepted Answer

During the 3‑day trial you can browse and save unlimited jobs, receive job alerts, and generate up to 2 AI CVs and 1 AI cover letter.

Question 8

Do I need to add a payment method to start the trial?

Accepted Answer

No. The trial works with just your WhatsApp number; you only add payment when you decide to subscribe.

Question 9

What are the current subscription prices?

Accepted Answer

Basic ₦100 / month, Pro ₦150 / month, Elite ₦200 / month. All plans are billed monthly by default, with discounted quarterly and annual options.

Question 10

Can I switch plans later?

Accepted Answer

Yes. From your dashboard you can upgrade or downgrade at any time; upgrades take effect immediately and you’re charged the new plan’s full price, while downgrades apply from the next billing cycle.

Question 11

How do I cancel my subscription?

Accepted Answer

Cancel anytime in the dashboard; you’ll keep access until the end of the current paid period and no cancellation fees apply.

Question 12

What payment methods are accepted?

Accepted Answer

Payments are made by bank transfer via Flutterwave. After selecting a plan you receive a unique account number to transfer into; the plan activates once the transfer is confirmed.

Question 13

Is there a discount for using an influencer coupon?

Accepted Answer

Yes, enter the influencer code at checkout to receive a 10 % discount on the plan price.

Question 14

How many AI CVs can I generate each month?

Accepted Answer

Basic: 5 CVs, Pro: 30 CVs, Elite: 60 CVs per month (allowances are tied to the plan you’re on).

Question 15

What about cover letters?

Accepted Answer

Cover‑letter generation follows the same tiered limits: Basic 3, Pro 15, Elite 30 per month.

Question 16

Can I use the AI CV Builder for jobs outside VipRemota?

Accepted Answer

Yes, Pro and Elite members can paste any external job description and the AI will generate a tailored CV.

Question 17

What does the LinkedIn Profile Optimizer do?

Accepted Answer

Available on Pro and Elite, it rewrites headlines, summary, work‑history descriptions, suggests skills, endorsement messages and portfolio ideas, with a higher monthly generation limit for Elite.

Question 18

Is the Upwork Optimizer included in all plans?

Accepted Answer

No, only Elite members get the Upwork Profile Optimizer, which creates niche‑specific headlines and a keyword‑rich profile overview.

Question 19

How does interview prep work?

Accepted Answer

For each job you’ve applied to, the AI creates custom questions; you answer in text (all plans), voice (Pro & Elite), or video (Elite only) and receive a scored assessment plus feedback on delivery.

Question 20

How many interview practice sessions can I do each month?

Accepted Answer

Each paid plan has a monthly cap that increases with the tier; Elite has the highest allowance.

Question 21

What is the Content Calendar feature?

Accepted Answer

All paid plans get a monthly LinkedIn content calendar with ready‑to‑post drafts; you can regenerate a day’s post a limited number of times, with higher limits on higher plans.

Question 22

How much do I earn for a successful referral?

Accepted Answer

You receive a ₦300 credit for each referred user who upgrades to a paid subscription.

Question 23

Can I use referral credits toward my subscription?

Accepted Answer

Yes, credits are automatically applied at checkout and can fully cover the plan cost if the balance is sufficient.

Question 24

When can I withdraw money from my wallet?

Accepted Answer

Withdrawals are allowed once your wallet balance reaches the minimum of ₦5,000; requests are processed within 1–3 business days.

Question 25

How does VipRemota match jobs to me?

Accepted Answer

During onboarding you provide location, experience, skills and salary expectations; the platform uses this data plus AI screening to show only remote jobs that are eligible for Africans.

Question 26

How often do I get job alerts?

Accepted Answer

You receive a daily email digest by default, with options to switch to instant or weekly alerts in your profile settings.

Question 27

What measures are in place to prevent scams?

Accepted Answer

Every listing is automatically screened for scam language, fake companies, unrealistic pay, etc., then a VipRemota admin manually approves it before it appears. You can also run any external listing through our job‑scam checker tool.

Question 28

How can I contact VipRemota support?

Accepted Answer

Reach us via WhatsApp at +2347039369336 or email at support@vipremota.com.

Question 29

What should I do if the AI FAQ can’t answer my question?

Accepted Answer

If the AI is unsure, it will log your query for the support team and provide a direct WhatsApp link for faster assistance.

Question 30

Is there phone support?

Accepted Answer

Support is provided through WhatsApp messaging and email; there is no dedicated phone line.

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